Comms-care Blog

Deck the halls

by Comms-care Colin

December 14, 2012

Merry Christmas from Comms-care!

It’s been a great week at Comms-care this week, with everyone busying themselves before their Christmas breaks start. We’ve been conducting more interviews this week for our Service Desk; we are on the lookout for more Service Desk Analysts as the demand from our channel partners and their end-user customers increases day after day. The interviews were really successful and we have a couple of potential recruits for the New Year, which is fantastic news!

I took time out this week to attend a social media workshop put on by our Marketing Department. As Comms-care is moving more and more into different social medias, which involve staff and customers, it was great to have a workshop to find out how social media ties in with our business, how to work the different social medias, and useful tips on how to keep it professional when representing the Comms-care brand online. Everyone who attended found it very useful, so expect to see a few more Comms-care staff profiles cropping up on your Twitter over the next few weeks.

Just when we thought we might be heading into the festive lull, our bids department has had an influx of bid requests over the past week. We’ve had a number of large bids in for the supply of managed services in the education sector, managed services is looking to be a services area that will continue to grow and grow for Comms-care in 2013, especially with a lot of our channel partners requesting our support in bids. I lent a helping hand to the bids department as we had a large bid in for a retail company requiring in store Cisco support & maintenance in multiple locations across the UK, using my Cisco experience and knowledge I was able to clear some of the bid work for the bids department. We also had a fantastic opportunity to assist one of our channel partners in their bid for the complete set-up and technical support for an end-user providing learning centres across the UK. The bids department have done a fantastic job this week of completing the increased number of bids in time for Christmas. Well done!

This week we decided to make a special Christmas Carol video just for our customers and the rest of the channel. I rounded up some helpers (bribed with mince pies) and we had a good old sing-a-long outside the office, Santa even managed an appearance! You can view our rendition of “Deck the Halls” on our YouTube channel here. The singing may not be perfect, but it’s the thought that counts!

Enjoy the weekend everyone!

Colin