In the ever-evolving world of technology, innovation continues to reshape the way we work and interact with digital tools. With Microsoft 365 CoPilot on the horizon, the way we leverage Microsoft 365 applications – such as Word, Excel, PowerPoint, Outlook, Teams, and more, is set to be revolutionised. Intriguingly, a difference of perspectives has emerged across our channel partners and their end-customers – ranging from enthusiastic anticipation for the upcoming change to concerns that Microsoft 365 CoPilot (and AI in general) might be ushering in a future where it replaces our human workforce.

Considering these varying viewpoints, what better way to begin than by asking ‘Bing Chat Enterprise’ – the web-based little sister of Microsoft 365 CoPilot – for an analogy? Here’s the response we received when asking whether Microsoft 365 CoPilot would replace our human workforce:


“Microsoft 365 CoPilot is like a bicycle for your work. It does not replace your skills, but rather enhances your productivity, creativity, and quality. Microsoft 365 CoPilot helps you complete tasks faster, create better content, and solve complex problems, but it still requires your input, feedback, and approval. Microsoft 365 CoPilot can also help you discover new insights, learn new skills, and enjoy new experiences, but it cannot replace your curiosity, passion, and emotion that drive your work.”


So perhaps, in the face of an AI response to such a question, reactions may vary from reassurance to intrigue, or even wariness. Regardless of how we individually perceive AI, one undeniable reality is that it’s coming, and it’s here to stay. As we collectively navigate this latest digital transformation, our focus should shift towards readiness for change – ‘Are you ready’, and perhaps more importantly, ‘Are your customers’ ready’ – and exploring how we can harness AI’s power, particularly with innovations like Microsoft 365 CoPilot, to enhance workforce productivity.


We understand that being prepared for this transformation is essential. That’s why we have crafted a Microsoft 365 CoPilot Readiness Service, aimed at evaluating and enhancing your customers’ existing Microsoft 365 setup, ensuring that they are finely tuned and primed for a seamless Microsoft 365 CoPilot adoption.


Microsoft 365 CoPilot Readiness Service: Your Ticket to Success

Our Microsoft 365 CoPilot Readiness Service is key to unlocking the full potential of Microsoft 365 CoPilot. It’s more than just a service; it’s your strategic partner in this latest journey towards digital transformation. Let’s take a closer look at the highlights of our service:


  • Tenant Assessment and Remediation: The journey begins with a detailed assessment of your customers’ existing Microsoft 365 environment. We leave no stone unturned in identifying areas that could benefit from improvement, all in alignment with industry best practices. Following this assessment, we work hand-in-hand with you, and your customers to deliver a suitable remediation plan, ensuring that your environment is optimised for Microsoft 365 CoPilot.
  • Prerequisite Validation: To embrace Microsoft 365 CoPilot fully, you need to ensure that your existing environment configuration aligns with the prerequisites of the Microsoft 365 CoPilot service. Our experts will meticulously review your setup and identify areas that require remediation. This validation process is your assurance that you’re on the right track for a smooth Microsoft 365 CoPilot experience.
  • Content Management Good Practice Alignment: Efficient content management is the cornerstone of productive collaboration. Our team will evaluate your existing Microsoft 365 content management configuration, sharing practices, and governance. Any areas that need improvement will be identified and addressed, aligning your practices with industry best standards.
  • Security, Privacy, and Data Residency Control Alignment: In the age of heightened data security concerns, your customers’ security, privacy, and data residency controls need to be robust. We’ll conduct a comprehensive evaluation of your Microsoft 365 tenant’s security and privacy posture, along with data residency controls. Any areas in need of improvement will be pinpointed, and we’ll align your controls with industry-leading zero-trust security practices. This ensures that your data remains secure as you embrace Microsoft 365 CoPilot.


Why Choose a Microsoft 365 CoPilot Readiness Service through Ingram Micro’s Service Division?

As we stand on the brink of a new era in Microsoft 365 productivity, it is essential to ensure that your customers are prepared for what’s to come. By choosing our Microsoft 365 CoPilot Readiness Service, you’re making an investment in the future, and can leverage the following benefits:


  • Trusted Non-Competing Channel Partnership: Our UK-focused services division is aligned with the overarching Ingram Micro business, with a strong emphasis on the channel. This means that you, as our channel partner, can harness our knowledge, skills, and Microsoft partnership to deliver results for your customers, all while having the confidence that we are not competing for the same business.
  • Maximise ROI: We optimise and tune your customers’ Microsoft 365 environment, ensuring that they can make the most of their investment in Microsoft 365 CoPilot, driving enhanced productivity and efficiency.
  • Enhance Security: We work to align your customers’ security measures with zero-trust practices, safeguarding their data and minimising the risk of breaches.
  • Improve Data Management: We will work to enable efficient content management practices, streamline your customers’ operations, enhancing overall productivity.
  • Seamless Microsoft 365 CoPilot Adoption: With prerequisites validated and aligned, your customers’ will experience a smooth transition to Microsoft 365 CoPilot, minimising disruptions and maximising their return on investment.

The imminent launch of Microsoft 365 CoPilot is a milestone in the world of productivity and collaboration. Don’t let your business be caught off guard.

Prepare for the future of both your business and your customers’ business with our Microsoft 365 CoPilot Readiness Service, and make sure you’re ready to take full advantage of this transformative technology. The digital transformation journey begins here, and we’re here to guide you every step of the way. Embrace the future with confidence.

Contact us at to learn more.