Comms-care’s Flex service is a scalable and reactive support offering, acting as an extension of an organisation’s own IT function that seamlessly augments in-house technical support services.

The service spans a wide range of supported vendors and technologies to provide remote technical assistance on an ad hoc basis when an organisation’s IT department doesn’t have sufficient resources or capabilities, expected or otherwise.

With access to technical expertise as and when it’s needed, users can get back to work as soon as possible, reducing downtime and overall costs.