Server & Desktop

Today's demanding business needs are directly increasing pressure on IT support resources. Resellers need to be flexible enough to be able to react and adapt to these changes quickly and efficiently to ensure that networks remain operational. Comms-care offers channel partners a full range of Outsourced  Desktop and Server Support services that can be utilised to fulfil their customers’ ever changing system requirements.

Refined from many years experience in the server and desktop support arena Comms-care have customised a dedicated range of installation, maintenance, solution design and consultancy services across a wide range of leading server and desktop devices. This  IT Outsourcing Support knowledge and expertise is a resource made available to all our channel partners to ensure they can meet the ever changing requirements of their customers. Comms-care has the necessary staff across service support, service delivery and professional services to respond to all types of server and desktop incidents and requests.

Comms-care design, install and maintain leading edge server systems across all kinds of vertical markets on behalf of their channel partners. Security, availability and stability are the critical criteria when delivering any level of server support from installation, configuration, design and support. Comms-care can really make a difference with their comprehensive infrastructure of desktop services that provides elements that include full incident lifecycle around hardware break/fix and install’s, moves and changes.

Tell us your server support renewal needs and discover the benefits of partnering with us

> Channel-only – no threat of direct engagement
> ‘Return to service’ - up to latest back up
> Open new revenue streams due to geographic reach and technology expertise
> Highly qualified and vendor trained teams of support engineers
> Rapid Response Team for critical support options
> Latest and up-to-date accreditations
> One single SLA or SLAs to suit
> Multi-vendor; Dell, HP, IBM, Sun, Toshiba, VMware
> 24/7 Service desk
> Up to 2hr response time within a 4 hour fix
> ISO 20000 certified in IT service management

To find out more about our Enterprise Server Solutions please click here