Support firm boulsters base

Comms-care’s portfolio and IT services has assisted its partners in acquiring bigger contracts, such as the recently announced joint venture with longterm partner ADA Networks to support the BBC. The contract, which is for the supply of support services for Broadcast Hardware and Operating Systems, is anticipated to be worth in the region of  £4.5 million over the next three years. Davies noted: “What differentiated Comms-care was the fact that we have applied the fundamentals of ISO 27001 (IT security management) across their entire business and not just a number of individual support contracts.”

The main emerging market trend Comms-care is focusing on is data centre technologies. The technologies in this segment are becoming increasingly converged, and with the emergence of vBlock (VCE) and FlexPod there are multiple collaborations taking place that mean a channel organisation has to be proficient in many different technologies to design, implement, and support data centre technologies. Comms-care is implementing a strategy to support partners in this growth marketplace.

“Comms-care is embarking on the new Data Centre Cisco Specialisation as a catalyst to driving new skills through the business and into VARs and partners,” commented Davies. “This aggressive approach to embracing new market trends has been successful for us in the past. We are developing new ATS (Advanced Technical Services) teams. In parallel, we will be assisting our partners with all the necessary tools to market and sell these services to their customer base.”