Maintenance services

All Comms-care’s maintenance support is delivered through a single-point-of-contact utilising the comprehensive range of skills and resources within our dedicated 24/7 technical assistance centre.  From here all incidents are managed and dealt with in the most efficient and time effective manner.  Our multi-vendor approach is delivered through a wide network of experienced field engineers and allows our channel partners to offer a more responsive and efficient network & server support solution to their Customers.

Find out more about our Server Support capabilities

Services include:
> UK, Ireland and mainland Europe coverage
> A single point of contact for all related incidents
> Networking devices & server support
> Guaranteed responses and fixes within defined service level agreement
> Nationwide spares locations
> A vast network of skilled and accredited field based engineers backed up by specialist consultants
> 24/7 Service Desk and call logging facility
> Service delivery management
> ISO 20000 certified in IT service management
> Remote and onsite trouble shooting services

View IT Support Case Studies to see how you could benefit from our IT services.

Comms-care has invested heavily in the training and accreditation of their engineers and consultants and has the ability to support products from the following vendors:

> Cisco
> Nortel
> 3Com
> Allied Telesyn
> Cabletron/Enterasys
> Watchguard
> Extreme
> Nokia
> Dell
> HP
> IBM
> Sun
> Baystack
> Draytek
> Gandelf
> Check Point
> Zyxel
> Planet
> Perle
> Newbridge
> Netgear
> Lucent
> Juniper
> Chase
> Axis

View our wider range of supported vendors by clicking here

Comms-care is committed to delivering the highest standards in maintenance support. Providing channel partners with unrivalled levels of service and support in order to minimise downtime and increase both user and overall operational efficiency.

To find out how we can assist you further with your Maintenance requirements please contact us today where one of our representatives will be on hand to deal with your enquiry in more detail.