IT Maintenance Services
Comms-care’s IT maintenance services are managed and delivered through a single point of contact in our 24/7 technical assistance centre. Our wide network of experienced field engineers are on hand, 24/7, to provide an efficient and responsive multi-vendor support solution for our channel partners and their end-user customers.
Find out more about our skills in Server Support
Our services include:
- UK, Ireland and mainland Europe coverage
- A dedicated Service Desk Analyst as a customer’s single point of contact
- Network & server support
- Guaranteed response within defined service level agreement
- Nationwide spares locations
- Large network of skilled and accredited field based engineers
- 24/7 Service Desk and call logging facility
- Service Delivery Management
- ISO 20000 certified
- Remote and onsite trouble shooting services
Our wide network of engineers all hold the necessary accreditations in leading-edge technologies and legacy equipment enabling Comms-care to support multiple vendors and technologies, including Cisco, Microsoft, Citrix, CA and VMware.
To view our complete list of supported vendors, please take a look at our technology partners here
At Comms-care we’re committed to providing our channel partners with the highest levels of service and support. Contact us today to find out how we can assist you with your maintenance requirements.