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Servicing the UK and Ireland, Comms–care works alongside more than 400 channel partners which in turn supports over 7000 end users and annually handles over 1 million incidents and requests via their service desk.
With a diverse channel partner base our unique business model gives us the advantage of scale, geographical reach, competitive pricing and responsiveness; all these elements are fundamental in supporting our ever expanding channel partner customer base.
Our desire to meet the needs of our channel partners has led us to develop a portfolio framework that brings together competencies in specific technologies and platforms with broader service capabilities. By offering contractual simplicity, access to a wide range of skills and a dedicated account team, you can address your specific needs through a single service vendor.
Comms–care currently employs more than 85 highly experienced engineers all of which are trained in maintaining and installing a wide range of network equipment. We have also made significant investment in service automation tools and systems that enable us to streamline our operations and improve our response times. Industry accreditations allow us to deliver enhanced support services without compromising quality, and our "service integration" approach provides our channel Customers with a single point of contact.
By providing a focused solution through the channel, we can deliver resource, skills, insight and innovation to your Customers. Proven solutions and technologies help reduce risk, and existing investment can be leveraged for competitive advantage to all our channel partners.
To find out more about our support packages please contact us today.
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